Customers Reviews

K
The French Pantry
Katherine (United States)
Super excited to receive my order, only to have

Super excited to receive my very first order, only to have items missing and a broken jar, as well as a lid that popped off and all the truffle honey was in the bottom of the box. Hopefully I will get replacements, little skeptical I will, as customer service is via email only. ***Update*** Not only did I get a lovely email response to mine, but I was also told that they would be replacing the items that had the issue. Not only was it replaced, but I also got it the next day, which is AMAZING CUSTOMER SERVICE! If you are like me, and hope ordering on-line will be hassle free, rest assured that when you order from The French Pantry you will get what you expect along with excellent customer service. Thank you, Vincent!

Thank you for sharing, Katherine. We are glad we could make it right :)

H
The French Pantry
Howard B. (United States)
The best butter in the world delivered promptly

The best butter in the world delivered promptly to your door

What a review! Thank you so much :) So happy you enjoyed it.

C
The French Pantry
CATHARINE I.

OMG!!! I can't believe I got my most favorite Butter from France perfectly!!! Score!!! Now I don't have to dream of my FAVORITE FRENCH BUTTER IN THE WORLD!!! The French Pantry rocks!!!! They shipped to me in Hawaii! It all came packed so well and in perfect condition!!!! My fabulous euro cheeses and designer pepper I ordered came perfect too! It was just like it came out of the refrigerator and handed to me! Thank you French Pantry! I am soooooo excited I can now get my favorite French Butter shipped perfectly to Hawaii!!!!! Ohhhhh La La❤️

Excellent product and when I had some problems with the website, the issue was resolved on a Sunday via an email within an hour. That's pretty darn good customer service.

I am addicted to the Perelló olives. My experience with this company is always positive. I highly recommend them.

⭐⭐⭐⭐⭐

Warning: The French Pantry may permanently destroy your ability to enjoy supermarket food.

Let’s get the important business out of the way. Buy the butter and add it to anything

If you’re a bodybuilder eating egg whites every day… buy the butter.

If you’re a busy mom with five minutes to make dinner… boil literally anything and buy the butter.

If you’re trying to impress a date… buy the butter.

If you have clients you want to impress… Buy the butter

If your in-laws are coming over… buy the butter.

If you’re stranded on a deserted island and somehow have access to The French Pantry… buy the butter.

If you’re going to the moon… buy the butter.

I don’t know what your problem is, but I’m reasonably confident, The butter will improve it!

The truffle butter, onion butter, and pimento butter should probably come with a warning label because they will make you question every other butter you’ve ever eaten.

Now that’s enough about butter.

The canned fish… where do I even begin? I never thought I’d get emotional over sardines, but here we are. These are, without question, the best sardines I’ve ever had. The smaller delicate sardines practically melt in your mouth, the olive oil is phenomenal, and every bite tastes like someone still cares about food.

Everything at The French Pantry is what food used to be before corporations figured out how to make it cheaper, blander, and full of ingredients nobody can pronounce. This isn’t grocery store food with fancy packaging. This is the real deal. Every product feels carefully chosen because it tastes incredible—not because it looks good on a shelf.

And then there’s Vincent. In a world where customer service has become an endangered species, this guy is the real thing. He’s one of the kindest, most genuine people you’ll meet. He came to America, built an incredible business, and now spends his days introducing people to food that actually brings happiness. I love supporting businesses like this.

So yes, it’s worth every penny.

Your wallet might complain.

Your taste buds will write you a thank-you letter.

M
The French Pantry
Michael K.

Obsessed. Quality, fresh products, and insanely fast shipping. Many thanks to this company.

R
The French Pantry
Ricky M. (United States)
Great

Great selection!

Hi Ricky, thank you for the feedback! We're glad you enjoyed our selection.

I ordered a bunch of Beurre Bordier and delivery got delayed over the weekend. I was able to get the order replaced and everything went perfectly with that. Excellent customer service! Beurre Bordier is the best butter and you should get it here.

M
The French Pantry
Matthew H.

The French Pantry is an Excellent company, ships quickly and has always had the correct sell by date. I bought from my local distributor in PA who removed the sell by date . So now I only buy from the French Pantry and I order in bulk to make the shipping charges less per unit of butter.

A
The French Pantry
Anonymous (United States)
Butter

My first time ordering here 🤗very satisfied with my order ☺️

Thank you, Virgen! So happy your first order went well. Welcome to The French Pantry!

A
The French Pantry
Alex R. (United States)
Excellent quality and freshness on all the

Excellent quality and freshness on all the products

Thank you, Alex! Quality and freshness are exactly where we put the most effort. So glad it shows in every order.

B
The French Pantry
Brenda M. (United States)
Fast shipping and very well packaged

Fast shipping and very well packaged.

Thank you, Brenda! We obsess over the packaging, especially for cold shipping. Glad it arrived in great shape.

I was so excited that the French Pantry vends at farmer’s markets in my area. Their pickup option made it so easy to select the farmer’s market I am able to visit to pick up my order! Easy to navigate their website and it was affordable enough for me to finally try the Bordier butter I have been eyeing for years! Thank you French Pantry! I am looking forward to Friday’s order pickup and will report back!

I have no words other than Maison Bordier butter.

C
The French Pantry
Chamanthi Y.

My order was delivered to the wrong house and Vincent fixed the problem immediately. Was very happy that he heard me and remidied it right away

Great selection of curated products that reminds me of strolling through Paris and stepping into every boutique food shop. Highly recommend asking their friendly staff for suggestions - they usually have new products ready to try and buy.

great guy with great products.. recommend buying off him if you have the chance

T
The French Pantry
Trenton J.

Great company!

I ordered from The French Pantry and asked about a discount code because I couldn't find it on the order form. They emailed me immediately and applied it to my order. The service was extremely helpful and swift. I am going to continue to use them in future and can highly recommend them. I also found their pricing to be very competitive even against Amazon!

B
The French Pantry
Barbaramkite (Canada)
my party of people and I could not open the

my party of people and I could not open the little packets the butter came in. I used scissors.??!!!

Hi Barbara,
The butter is wrapped and placed inside insulated liners to keep it fresh and protected during transit, which can make the packets feel a bit tight or harder to open. Using scissors is totally fine, and I’m sorry it was a hassle for you and your guests.
Please let us know if you have any questions.

Great prices with fast shipping. Quality products. I’ll be back.

W
The French Pantry
William R.

THE place to find authentic de Puy lentils at a fair price.

Small but superb selection of goods, rapid shipping. I am a repeat customer.

L
The French Pantry
Leynisha A.

Just made an order from them. The first time UPS messed up the shipping and the order didn’t arrived next day so the butter was spoiled. Vincent help me out and was very attentive he took care of everything and wanted to figure out what was the issue with UPS it took a few months to figure out but he reached out later to tell me that had finally figured it out. Made my order it arrived today in perfect conditions. Highly recommend them. Awesome customer service.

This is the only store that carries the butter that Chefs cannot work without, world wide.

Product was very good. Customer service was excellent. Will definitely purchase more product in the future. Thank you

Soooooooo tres heureux to give The French Pantry the biz for Sabarot Lentilles du Puy et Saffron (instead of Amazon). Continuez SVP!!

Great customer service and quick delivery. I ordered butter and it came packed with cold packs and bubble wrapped. Great attention to the process. Thank you!

Everything was amazing! Best butter ever! Nicely packaged too!